Welcome to Summit Trails! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium outdoor gear. By accessing www.summittrailsshop.com, you accept these terms in full.

1. About Summit Trails

Summit Trails is an outdoor equipment retailer specializing in high-quality camping, hiking, biking, and outdoor living products. Our company is located at 467 Benson Park Drive, Oklahoma City, OK 73107, United States.

2. User Responsibilities

2.1 Account Creation

When creating an account with Summit Trails, you agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

2.2 Prohibited Activities

You may not:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Submit false or misleading information
  • Use our products in ways that violate safety guidelines

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, you may return it under our Returns Policy.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item from your order or discuss alternative solutions.

3.3 Intended Use

Our products are designed for outdoor recreational use. You agree to:

  • Use all equipment according to manufacturer guidelines
  • Assume responsibility for proper use and safety precautions
  • Not hold Summit Trails liable for misuse of products

4. Orders and Payments

4.1 Order Process

By placing an order, you:

  • Offer to purchase products under these Terms
  • Confirm all provided information is accurate
  • Acknowledge that additional verification may be required

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping fees.

4.3 Pricing

All prices are in USD. While we check prices regularly, errors may occur. If we discover an error in your order’s price, we will contact you before processing to confirm whether you wish to proceed.

5. Shipping and Delivery

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for any customs duties, taxes, or import fees.

5.4 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact our Adventure Support team at [email protected].

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for items that are:

  • In original, unused condition (tags attached and packaging intact)
  • Accompanied by proof of purchase
  • Purchased directly from www.summittrailsshop.com

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened First Aid Kits
  • Insect Protection products with broken packaging seals

6.3 Return Process

To initiate a return:

  1. Contact our Adventure Support team within 15 days
  2. Receive Return Authorization
  3. Package and ship items securely
  4. Wait for inspection and processing

6.4 Refunds

Approved refunds will be processed within 5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Summit Trails or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Summit Trails shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or failure to follow instructions
  • Delays beyond our reasonable control (e.g., natural disasters, strikes)
  • Customs delays or fees for international orders

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified Terms.

12. Contact Us

For questions about these Terms, please contact:

Summit Trails Adventure Support
Email: [email protected]
467 Benson Park Drive
Oklahoma City, OK 73107
United States